Returns Policy

Effective Date: 3rd March 2025

At ATF Supplements, we are committed to providing high-quality products and customer satisfaction.  If you are not completely satisfied with your purchase, please review our return policy below.

1.Eligibility for Return

  • Products must be returned within 14 days of delivery.
  • Items must be unopened, unused, and in their original packaging with all seals in tact.
  • Proof of purchase ( order confirmation or receipt ) is required.

2. Non-Refundable Items

  • We cannot accept returns on the following:
  • Opened or used supplements
  • Products without original packaging
  • Clearance or sale items
  • Gift cards

3. How to Initiate a Return

To initiate a return, please contact us at:

Email: atfsupplements@gmail.com

  • Subject: Return Request - Order # ( Order Number )
  • Your full name
  • Order number
  • Reason for return
  • Photos of the product ( if damaged or incorrect item )
  • Once your return request is approved, we will provide instructions on how to return your item.

4. Return Shipping

Customers are responsible for the cost of the return shipping unless the item is damaged or incorrect.

5. Refunds

  • Refunds will be processed 7-10 business days of receiving the returned product.
  • Refunds will be issued to the original payment method only.
  • Shipping fees are non-refundable unless the return is due to a mistake on our part.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging.  We will arrange a replacement or full refund at no extra cost to you.

7. Contact Us

For any questions regarding returns, please contact:

Email: atfsupplements@gmail.com

Address: Unit 7, Fair Green, Drogheda, Co Louth,  A92XO65

By purchasing from ATF Supplements, you agree to our Return Policy.